Shipping policy

SHIPPING POLICY

ORDER PROCESSING

All orders are processed within 2 to 3 business days.

Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended.

SHIPPING TIME

Once an order has been processed, the estimated shipping time is 5 to 11 business days.

Delivery times are estimates and may vary depending on the destination and circumstances beyond HotDoggo's reasonable control.

Possible causes of delays may include:

  • Carrier delays.
  • Customs processing.
  • Weather conditions.
  • High shipping volumes.
  • Other unforeseen circumstances.

SHIPPING DESTINATIONS

HotDoggo primarily serves customers in the United States.

ORDER TRACKING

Once an order has been shipped, tracking information may be provided when available.

SHIPPING ISSUES

If an order has not arrived within a reasonable time after the estimated delivery period, please contact HotDoggo at:

myhotdoggo@use.startmail.com

The issue will be reviewed and appropriate assistance will be provided.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

HotDoggo is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

If an error in the shipping address is identified, please contact HotDoggo as soon as possible. Changes may only be possible before the order has been processed or shipped.

DELIVERY CONFIRMATION

Once the carrier marks an order as delivered to the address provided during checkout, the delivery will generally be considered completed, subject to any rights that cannot be excluded under applicable law.

CONTACT

For questions regarding this Shipping Policy, please contact:

HotDoggo
Email: myhotdoggo@use.startmail.com