Terms of service
TERMS OF SERVICE
GENERAL
Welcome to HotDoggo. The terms “we,” “us,” and “our” refer to HotDoggo. HotDoggo operates this online store and website, including all information, content, features, tools, products, and services made available through the website (collectively, the “Services”).
HotDoggo uses technology provided by Shopify to operate and provide the Services.
These Terms of Service, together with any policies referenced herein, describe the terms and conditions governing access to and use of the Services.
By accessing, browsing, or using the Services, customers agree to be bound by these Terms of Service and the applicable policies referenced on the website. If these Terms are not accepted, the Services should not be accessed or used.
SECTION 1: ACCESS AND ACCOUNTS
By using the Services, customers represent that they have reached the age of majority in their applicable jurisdiction.
Certain information may be required to access or use the Services, including contact, billing, payment, and shipping information. All information provided must be accurate, current, and complete.
Customers are responsible for maintaining the confidentiality of any account credentials and for activity conducted through their accounts.
Accounts may not be transferred, sold, or assigned without prior authorization from HotDoggo.
SECTION 2: PRODUCTS
HotDoggo makes reasonable efforts to accurately display and describe the products offered through the Services.
However, product colors, appearance, and other visual characteristics may vary depending on the device or display settings used to access the website.
Product descriptions, availability, and other product information may be updated or modified when necessary. HotDoggo reserves the right to discontinue products or limit quantities where reasonably necessary.
Nothing in these Terms limits any rights that cannot be excluded under applicable law.
SECTION 3: ORDERS
When an order is placed, it constitutes an offer to purchase the selected product.
HotDoggo reserves the right to accept, reject, modify, or cancel an order when reasonably necessary, including in cases involving:
- Pricing or listing errors.
- Product availability issues.
- Suspected fraudulent activity.
- Incorrect or incomplete payment information.
- Other circumstances that prevent the order from being properly processed.
If an order is canceled or modified, HotDoggo will make reasonable efforts to notify the customer using the contact information provided during checkout.
Purchases are subject to the applicable Refund & Return Policy [LINK].
Products are intended for personal or household use unless otherwise expressly stated.
SECTION 4: PRICING AND BILLING
Prices, discounts, and promotional offers may be changed from time to time.
The price charged for a product will generally be the price displayed at the time the order is placed, subject to the correction of errors and any requirements under applicable law.
Customers agree to provide accurate and complete billing and payment information.
By placing an order, the customer represents that the selected payment method is authorized for use and that the information provided is accurate.
Applicable taxes, shipping charges, or other charges will be displayed during checkout where required.
SECTION 5: SHIPPING AND DELIVERY
Shipping and delivery times are estimates unless otherwise expressly stated.
HotDoggo currently processes orders within approximately 2 to 3 business days. Once processed, estimated shipping times are approximately 5 to 11 business days.
Delivery times may vary due to carrier delays, customs processing, weather conditions, high shipping volumes, or other circumstances beyond HotDoggo's reasonable control.
Additional information regarding shipping and delivery is available in the Shipping Policy [LINK].
Customers are responsible for providing accurate and complete shipping information.
SECTION 6: INTELLECTUAL PROPERTY
All content available through the Services, including text, graphics, images, logos, designs, videos, product descriptions, and other materials, is owned by HotDoggo or its licensors and is protected by applicable intellectual property laws.
The Services may only be used for personal and non-commercial purposes unless otherwise expressly authorized.
No content from the Services may be reproduced, distributed, modified, copied, publicly displayed, republished, or commercially exploited without prior written authorization from HotDoggo.
All rights not expressly granted under these Terms are reserved.
SECTION 7: THIRD-PARTY TOOLS
The Services may provide access to tools, applications, or services operated by third parties.
Such third-party tools may be provided on an “as is” and “as available” basis. HotDoggo does not control and is not responsible for the operation, availability, or functionality of third-party tools.
Use of third-party tools may be subject to the applicable third party's own terms and policies.
SECTION 8: THIRD-PARTY LINKS
The Services may contain links to websites or services operated by third parties.
HotDoggo is not responsible for the content, policies, products, services, security, or practices of third-party websites or services.
Access to third-party websites is undertaken at the user's own discretion.
SECTION 9: RELATIONSHIP WITH SHOPIFY
HotDoggo uses technology provided by Shopify to operate and provide the Services.
Purchases made through the HotDoggo store are transactions directly between HotDoggo and its customers. Shopify is not responsible for the products sold by HotDoggo or for matters relating to the relationship between HotDoggo and its customers.
SECTION 10: PRIVACY
Personal information collected through the Services is subject to the Privacy Policy [LINK].
Because the Services are operated using Shopify technology and other service providers, certain information may also be processed by those providers as necessary to operate the website, process transactions, and provide related services.
SECTION 11: COMMENTS AND FEEDBACK
If comments, reviews, suggestions, or other feedback are submitted to HotDoggo, HotDoggo may use such content for business, promotional, or operational purposes.
By submitting such content, the customer represents that they have the necessary rights to do so and that the content does not violate the rights of any third party.
HotDoggo reserves the right to remove content that is unlawful, fraudulent, offensive, defamatory, or otherwise inappropriate.
SECTION 12: ERRORS AND INACCURACIES
Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.
HotDoggo reserves the right to correct errors, update information, or cancel affected orders when reasonably necessary.
SECTION 13: PROHIBITED USES
The Services may only be used for lawful purposes.
The following activities are prohibited:
- Fraudulent or unlawful activity.
- Violation of applicable laws or regulations.
- Infringement of intellectual property rights.
- Uploading or transmitting malware or malicious code.
- Attempting to gain unauthorized access to the Services.
- Interfering with or circumventing security features.
- Collecting personal information without authorization.
- Spam, phishing, or other abusive activities.
- Impersonating another person or entity.
HotDoggo reserves the right to suspend or terminate access to the Services when these Terms are violated.
SECTION 14: TERMINATION
HotDoggo may suspend or terminate access to the Services when reasonably necessary, including when these Terms are violated.
Provisions that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, limitations of liability, indemnification, and applicable law.
SECTION 15: DISCLAIMER OF WARRANTIES
Information and Services are provided on an “as is” and “as available” basis to the maximum extent permitted by applicable law.
HotDoggo does not guarantee that the Services will always be uninterrupted, secure, timely, or error-free.
Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded or limited.
SECTION 16: LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, HotDoggo and its affiliates, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to the use of the Services or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
SECTION 17: INDEMNIFICATION
To the extent permitted by applicable law, customers agree to indemnify and hold harmless HotDoggo and its affiliates, officers, employees, agents, contractors, licensors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:
- A violation of these Terms.
- Unlawful use of the Services.
- A violation of applicable law.
- A violation of the rights of a third party.
SECTION 18: SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in full force and effect.
SECTION 19: ENTIRE AGREEMENT
These Terms of Service, together with the policies referenced herein, constitute the entire agreement between the customer and HotDoggo concerning the use of the Services.
SECTION 20: ASSIGNMENT
Customers may not transfer or assign their rights or obligations under these Terms without prior written consent from HotDoggo.
HotDoggo may assign or transfer its rights and obligations where reasonably necessary.
SECTION 21: GOVERNING LAW
These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which HotDoggo operates, except where applicable consumer protection laws provide otherwise.
Nothing in these Terms is intended to deprive consumers of mandatory rights granted under applicable law.
SECTION 22: HEADINGS
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 23: CHANGES TO THESE TERMS
The most current version of these Terms of Service will be available on this page.
HotDoggo may update, modify, or replace portions of these Terms by publishing an updated version on the website.
Where required by applicable law, material changes will be communicated accordingly.
Continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.
SECTION 24: CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
HotDoggo
Email: myhotdoggo@use.startmail.com